Introduction
The Audit Trail and Versioning feature helps you track every change made to a SKU, giving you full visibility into how product information evolves over time. Whenever a SKU is updated, the system automatically records a snapshot of its data, along with who made the change and when.
You can view the complete history of a SKU, compare different versions to see what changed, and understand how product information has been updated throughout its lifecycle. Important versions can be tagged with custom names, making it easy to reference key milestones such as releases or approvals.
If needed, you can restore a previous version of a SKU either fully or partially allowing you to undo mistakes or revert to an earlier state. Access to viewing history, comparing versions, and performing rollbacks is controlled by user roles to ensure sensitive actions are properly governed.
The feature is designed to work seamlessly within your existing workflows and provides clear, intuitive indicators in the user interface for viewing history, comparing changes, and restoring versions.
Note: This is a paid feature in PCC, please contact the customer success team to get this feature activated for the specific catalog. Once the feature is activated you can see the Audit Trail icon enabled for all the SKUs in that catalog.
Viewing the Audit Trail for a SKU
Follow the steps below to view the audit history for a SKU:
Go to the Product Listing page and select the catalog for which the feature is enabled.
Select the SKU for which you want to view the product history.
Go to product 360 for the selected SKU.
You’ll see an Audit Trail icon, as highlighted in the screenshot.
Click View audit trail for this product.
The Audit Trail screen opens, displaying the complete history of the SKU.
On the left panel displays static SKU information.
You can expand each section to view the updated information related to that section.
Each update includes a timestamp, allowing you to see when changes were made.
If no updates have ever been made to a particular section, the corresponding row will appear as empty, as shown in the screenshot:
To view older records, refer to the timestamps and scroll through the next page to access earlier entries.
You can also use the navigation options to jump directly to specific versions:
Oldest version(s) -> navigates to the last page.
Older versions -> navigates to the next page.
Newest version -> navigates to the first page.
Newer versions -> navigates to the previous page.
If changes were made recently, click the Refresh button to load the latest audit records.
