A user can access PCC only if added to PCC. Let us understand how to add a new user and manage user related functions which are as follows:
Adding a New User to Access Product Content Cloud
To access PCC, the user needs to be added to PCC and the login credentials need to be set up.
NOTE | Only a superuser user can add a new user. |
To add a new user to access PCC:
Click Security > User Management and the following screen appears.

Figure 322: User manager screen.
Click Add and the following screen appears.

Enter the First Name, Last Name and Email Address of the user to be added. For example:
First Name – Inchara
Last Name – Poojary
Email Address – ipoojary@gmail.com
Click Add and an account activation email is sent to the email address of the user with the following details, for example:
Customer Code – an alphanumeric code will be provided
Username – ipoojary@gmail.com (the email address provided)
Password - 68B9LQ (a unique password is provided). This is the OTP that will be used to generate new password
An embedded URL – a link stating ‘Kindly click here’ is provided. Click the link to set the new password for accessing PCC as the password provided in the email is temporary.
NOTE | If the email address provided is Google authenticated, you can log in using the Google account and Customer Code as mentioned in section Login to . If the email address provided is not a Google account, you need to set the password using the link provided in the email. Follow the steps mentioned in the Generating Password to Access PCC section. Also, the embedded URL for setting the password will be valid for 7 days only from the date it has been sent. |
Generating Password to Access Product Content Cloud
You need to generate a password as a first-time user accessing PCC. Once the password is generated, you just need to log in to PCC as mentioned in section Login to Product Content Cloud .
To generate password:
Click the link sent in the email to set the password and the following screen appears.

Figure 324: PCC generate password screen.
The Customer Code and the Username is entered by default. Enter the OTP (Password) as shared in the email.
Enter the New Password and type the same password as Confirm Password. The Configure Security Question link is enabled.
Click Submit and Continue to Login and the PCC login page is displayed as shown in the following figure.

Follow the steps as mentioned in section Login to to access PCC.
Thus, a user is now considered as an authenticated user and can access PCC using the credentials provided.
Once a user is added, the Users panel is updated with details of the user. You can search a user by typing the name in the Search field as shown below.

Figure 326: User manager screen
Also, there are various filters available for searching a user as shown in the following figure.

Editing a User
Once a user is added, you can edit the basic details of the user.
To edit user details:
Hover the mouse on the user and click the Edit User icon next to the name of the user as shown in the following figure.

The following screen appears.

Edit the First Name and Last Name as needed. However, you cannot change the Email Address of the user.
Click Submit and the changes are updated successfully.
Deleting a User
You can delete a user from PCC. However, if a user is deleted, all roles and privileges granted to the user will be removed. The roles and privileges continue to exist for other users.
To delete a user:
Hover the mouse on the user and click the Delete User icon next to the name of the user as shown in the following figure.

The following screen appears.

Click Yes and the user is deleted successfully.
Viewing User Details
A quick overview of user details is also provided once a user is added to PCC.
Hover the mouse on the
icon next to the name of the user as shown in the following figure.

The basic details of the user are displayed here.
Also, if you click the name of the user, an overview of the various roles assigned, and privileges granted to the user is displayed as shown in the following figure.

Figure 333: View roles and privileges granted to a user
Currently, no roles are granted to the user. Once the roles are granted, all the roles and privileges associated with the role will be displayed.
This is a read only page, that is, a user can only view a combination of privileges the user has as part of the roles. The role will be assigned as explained in Adding a New Role section. Only a superuser user can grant privileges based on the role as mentioned in the Granting Catalog Level and Catalog Independent Privileges section. |
Granting a Role to a User
You can grant roles to a user individually once the user is added in the User Manager page. However, you can grant a role here only if you have the privileges provided. You need to first create a role and then assign it to a user. Refer to the User Role Management section to understand how to add, edit, delete a role. Here, we will understand how to grant a role to a user assuming the role is already created.
To grant role to a user:
Select the user to whom you need to assign a role.
Click Grant to grant access to a user and the following screen appears.

Figure 334: Grant a role to the user
The Selected Role(s) panel displays the list of roles already assigned to the user. These roles have been assigned to a group and hence they cannot be revoked and are disabled. Refer User Group Management section to understand about user groups and its features.
You can assign roles from the list of Available Role(s) displayed on the left panel. For example, let us assign the SKU Admin and Test role here.
Follow steps 2,3 and 4 as mentioned in Granting Roles to the User Group section as the procedure is the same. Here, we are assigning roles to individual users instead of a group.
Once the role is granted, the list of roles granted to a user is visible as shown below.

Figure 335: View roles granted to a user
As shown in the figure above, the roles Test and SKU Admin have been assigned.
Hence, it cannot be revoked. You can revoke access for the role Test that is assigned individually to a user.
Revoking a Role Assigned to User
To revoke a role assigned to a user:
Select the user and then click the Revoke Access
icon next to the role. The following screen appears.

Click Yes and the role is revoked successfully from the user.
NOTE | To revoke a role that is assigned from a group, you need to revoke the role from the group itself as mentioned in Revoking a Role section. Once the role is revoked from the group, it is automatically revoked from the user also. |
Details on how to manage user roles and user groups and the various features available is explained in the following sections.