Manage Suppliers

  • Updated on Oct 8, 2025
  • Published on Jun 3, 2025
  • 8 minute(s) read
  • PP
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To go to Manage Suppliers, as you log into PCC, hover on the upper-left corner and the following menu gets displayed:

Now when you click on the Suppliers, you can view the following menu options:

And when you click on Manage Supplier the following screen shows up:

Add Supplier

This is the page from where the distributor can set up a supplier. Following are the steps to add Single Supplier:

  1. Click on Add Supplier > select Single Supplier.

You’ll land on the Add Supplier page.

Note: You can see Multiple Supplier option which is unavailable for now.

  1. In Supplier Details section.

    1. enter the Supplier Name

    2. enter Nickname (non-mandatory field)

    3. enter the Supplier id

  2. In Supplier Logic section, click on browse to upload a logo and then click Upload.

    A pop up as file uploaded successfully gets displayed.

    Note: The supported file formats for the logo are png, jpeg, avg.

  1. In Supplier Address Information section, click to start adding address where you can add address in Address Line1, enter the State, enter the Zip code.

  2. You can enter the brands the supplier is affiliated with under Supplier Brands Information section. If you have multiple brands to list, ensure you click enter after each brand name as demonstrated in the screenshot below.

  1. Under Supplier Users Information section:

    1. Enter the First Name and Last Name

    2. Enter the email on which supplier will receive the supplier portal access.

    3. Enter the Phone Number

    4. Toggle the button to Yes, if you would like to give syndication access to the supplier.

    5. Under Actions, you can click on bin icon which will allow you to delete an existing user.

    6. To add more users under the same supplier click Add User.

  2. Click on Save.

Once the supplier is created successfully, you’ll land on the Supplier Management page where you can see the created supplier as shown below:

Supplier Card

On a supplier card, there are three icons besides the logo:

  1.   Needs Mapping -> Displays the count of items that needs mapping from the distributors end.

  2.  Needs Review -> Displays the count of items that are yet to be reviewed by the distributor.

  3.  Kebab Menu Icon -> Displays the following two options:

    1. Edit Supplier Details: You’ll be navigated to Supplier Details page where you can edit the details. For more information refer to Edit Supplier Details section.

    2. Remove Supplier: You can click this option to delete the selected supplier.

The other details on the Supplier card are as follows:

  • Logo (Image) → Displays the Digital Asset (DA) uploaded by the distributor when the supplier was created.

  • Name-> Displays the supplier’s name.

  • Onboarded on-> Shows when the supplier was onboarded.

  • Syndication → Displays the total number of syndications created by the supplier on the supplier portal.

  • Lifetime Uploads → Represents the total count of SKUs across all syndications.

  • Ready to Publish → Displays the total count of SKUs that have been validated and are ready to be published for distributors review.

  • Needs Attention → Highlights the SKUs with errors or invalid data that require correction.

Note: When a supplier is first created, all counts are initially set to 0. The numbers update only after the supplier creates syndications in the supplier portal, reflecting the uploaded product data accordingly.

For example, the screenshot below shows the syndication count and details after the supplier has uploaded their product data in supplier portal.

Supplier Card when Use Option 4 (API-based integration)

If the supplier selects Option 4 to upload product data in the Supplier Portal, the card will show status as displayed below:

Steps to set up Option 4 (API-based integration)

  • Distributor Action

    • The distributor receives the notification and contacts the Customer Success (CS) Team to initiate the API Integration setup.

    • Supplier details (e.g., Supplier Name) are shared with the CS Team to begin the enablement process.

  • Customer Success (CS) Team

    • The CS Team receives the distributor’s request and forwards the required details (Customer Code and Supplier Name) to the Engineering Team.

  • Engineering Team Setup

    • The Engineering Team completes the backend setup to enable API access for the supplier.

    • Once this setup is done, the required access is created, and the information is shared back through the distributor.

    • The supplier card status updates from Pending API Integration to API Integration Active as shown below:

Filters

There are three different filters on the Manage Supplier landing page as follows:

  1. You can search by Supplier Name or Id.

  2. Alphabetically (A-Z) where you can either search the supplier alphabetically from A-Z or Z-A or by Onboarded Date (Ascending/Descending).

  3. You can also search for suppliers which are either Active Suppliers or All Suppliers or Removed Suppliers.

Edit Supplier Details

On the supplier’s dashboard, select the supplier’s card for which you want to edit details and click on the Kebab menu icon and select Edit Supplier Details option as shown in the screenshot below:

You’ll land on the supplier’s Setting tab by default.

Settings

In this tab you can view and edit the entered supplier’s details such as supplier personal details, logo, address, brand information and address information.

Node Access

From this tab you can edit or manage the node access from the Taxonomy hierarchy to grant access to the selected supplier.

Once the node is selected, it is displayed on the right side under Accessible Nodes for the supplier where you can click on the eye icon to view the taxonomy path of the node before you grant access.

To revoke the access of the node, click on icon and you’ll see the node disappear from the list of accessible nodes for the supplier.

Once you have modified the changes, click Save Changes. To revert to previous changes, click Reset.

Overview

This tab lists all the syndications created by the supplier on the supplier portal.

Following are the columns on the overview tab:

  • Actions: Click on the eye icon to View Syndication Details. For more details refer to Understanding the Process in Each Phase section.

  • Syndication Name: Displays the name of the syndication uploaded by the supplier.

  • Category: Displays the name of the category for which the supplier uploaded the Product Information.

  • Products: Indicates the total count of items or SKUs uploaded in the specific syndication.

  • Last Updated Date: Specifies the date on which the syndication data was last modified.

  • Status: Indicates the status of the syndication and the various statuses could be Completed, File Uploaded and Error.

    Beside the status you can view icon which indicates the items that are Ready to Accept and indicates the count for items Needs Review.

Understanding the Process in Each Phase

At the top of the page (as highlighted in the screenshot below), you can see the different phases an item or SKU goes through before being onboarded into the PIM.

A screenshot of a computer AI-generated content may be incorrect.

Note: If there is no item present in any phase, the specific phase will be disabled. For example, if there is no item in the Approval in Progress phase, that tab will be disabled.

Needs Review

In this phase, you can view the list of items published under a specific syndication. Once the supplier publishes items for that syndication from the supplier portal, they will appear here for the distributor to review.

Here you can review each item individually along with their field values. You can click on to approve or click on to reject the item under Actions tab. Approved item(s) proceed to the next stage, while rejected items are sent back to the supplier for correction. Upon rejection the following pop-up shows up:

You need to enter the reason for rejection, so the supplier understands the issue in the item data. Once entered, click Done to complete the process.

Once you land on the Need Review page clickto refresh the item(s), you’ll see the rejected item is gone from the list & the count under Needs Review is updated as seen in the below screenshot:

You can also bulk approve or reject items. To do this, select the checkbox at the top next to the Actions column, then click Bulk Action. From there, you can choose to either Approve or Reject all selected item(s). For clarity, refer to the screenshot below:

Approval In Progress

This is a transient state where no action is required. If items remain in this phase, it indicates they are stuck and unable to proceed due to issues in node mapping especially when some conditions are not met in node mapping.

Ready to Accept

The items displayed in this section depend on the configuration set by the distributor for the specific template.

  • If Auto Accept SKUs is set to No in the template configuration, items appear here for manual approval by the distributor. You can either click  to accept items individually or perform a bulk approval by selecting all items, clicking Bulk Action, and choosing Accept Selected Items as shown in the below screenshot:

  • If Auto Accept SKUs is set to Yes in the template configuration, as shown in the image below:

Then the items bypass manual approval and move directly to the Ready to Onboard stage.

Ready to Onboard

The items displayed in this section depend on the configuration set by the distributor for the specific template.

  • If Auto Onboard SKUs is set to No in the template configuration, items appear here for manual onboarding by the distributor.

You can either click to onboard items individually or perform a bulk approval by selecting all items, clicking Bulk Action, and choosing Onboard Selected Items as shown in the below screenshot:

  • If Auto Accept SKUs is set to Yes, as shown in the image below, items bypass manual onboarding and move directly to the Onboarded stage.

Onboarded

All items displayed here belong to the distributor's staging Catalog, which serves as the final catalog. However, if the distributor uses an external PIM, these items are the final ones to be exported.

Items in the Onboarded state will reside in the mapped target node, signifying that they are fully integrated into the PIM.