Managing Open Syndication

Editing and Resolving Validation Errors of the SKUs

1. Accessing the Edit Syndication Page

• To address validation errors or when you see the Rule execution Status as Error, the supplier can click the Edit icon for that syndication from the list on the supplier dashboard.

• This action navigates the user to the syndication details page, which uses the same interface as the Option 2: Product Data Upload.

• Error Identification and Correction

  • The edit screen highlights errors clearly, indicating what and where the issues exist within the data.

  • As the supplier corrects the errors manually, each SKU progresses to Valid status as shown below:

3. Publishing SKUs

   • Once a SKU achieves the Valid status, the Publish icon is enabled for that SKU, allowing the supplier to publish it to the distributor.

   • Alternatively, the supplier can choose to publish SKUs in bulk after resolving multiple validation issues by checking on the checkbox besides the status column.

Real-Time Error and Status Tracking

• At all times during the editing process, a summary section at the top of the screen provides an up-to-date count of errors categorized by SKUs, fields, and error which were invalid or rejected. For more details, refer to Key Statistics.

• This section helps the supplier track progress and assess how close the data is to being error-free.

• You can click on the eye icon for Needs Attention as highlighted below:

  

  It will provide the supplier with a refine list of all the SKUs that have invalid data or SKUs with errors as shown below:

SKU Management by Status

• The supplier can view and manage SKUs based on their statuses:

  • Rejected SKUs: Displayed with details and any relevant instant message conversations with the distributor.

  • Approved or Needs Review SKUs: Visible to the supplier but cannot be edited or acted upon.

For detailed information on the lifecycle of SKU status, refer to Demystifying SKU Statuses.